Apple

That is what was said to me after about 30 seconds of me explaining why I was bringing my 8 month old Magic Trackpad back in. It was that easy and the customer (me) was happy.

I purchased the Magic Trackpad back in July 2010 when they were released and from the get go, it was having weird issues where it would randomly get a mind of its own and start moving around erratically and even clicking on things. It finally reached a point where it closed windows that I was working in and I lost information. At that point I threw it aside and went back to a Magic Mouse.

Months later I came across it again and realized I had forgot to take it back. I figured they didn’t have any reason to help me with it now because it had been so long but since Apple has taken good care of me many times before I thought I would give it a shot.

I took it in its original box back to the Apple Store in Greenville, SC and explained my story. No half truths or trying to get around the fact I just waited a long time to bring it back. Sarah helped me out and gave me a new one. No questions asked. No stupid forms to fill out. The simplicity of her solution was great. “I’ll just give you a new one.” This is why I buy and recommend Apple products to others. Not just because their products are great, but because they care about their customers and making them happy.

By the way, the new Magic Trackpad works great. No issues at all.

Apple did a great thing when they put their full Safari web browser on the Apple iPhone. The functionality of the Safari browser paired with an unlimited data plan from AT&T, or even better a Wi-Fi hot spot, turns your iPhone into a mini laptop.

I just purchased the iPhone this weekend while on a business trip and on the way home, I found a deal on an item on eBay that I really wanted to bid on. My first thought was to call my brother and have him login and place the bid for me. This is what I would have normally done in the past.

Then I realized, I have everything I need to buy something on eBay with my iPhone.

Right before the auction ended, I jumped on my iPhone, opened up Safari and went to eBay.com. Placed my bid for the item and a few minutes later received an email, on my iPhone, that said I had won the item.

This is only one great example of how useful and powerful the iPhone device is. Try doing the same thing I did with this on a traditional cell phone. I know it can be done on some smart phones but not nearly as easy and as quickly as I was able to do with the iPhone.

The Safari web browser on the iPhone opens up a huge world of opportunities for iPhone specific web applications. But it is not limited to only web applications designed for it, you can use the iPhone Safari web browser with pretty much any existing web site.

Think about how much functionality is available to you right there in that one feature of the iPhone.